Terms of service

These terms are between your firm and Adamantine Solutions SRL (CUI 44937127), Strada Zboina Neagră 8-10, Bl. 91-95, Ap. 99, Sector 6, 060455 București, Romania ("Adamantine", "we").

FirmHaven is practice-management and client-portal software for professional firms. Each firm receives its own database cluster, document storage, encryption key and access role, as described on the isolation and security page. During the development preview the service is provided as is, without an availability commitment.

We will never price the service by the number of clients, contacts, documents, storage, e-signatures or API calls. The price per seat in your order is fixed for 36 months from the start of your first paid term, and any later increase is capped as stated in your order.

Fees that a third party charges for identity verification, text messages beyond the included allowance, and payment processing are passed through at cost and listed on the pricing page.

Monthly plans may be cancelled at any time and end at the close of the current month. Annual plans are billed in advance and may be cancelled for a full refund within 60 days of the start of the first annual term.

Your firm owns its data and its clients' data. You may export all of it at any time, in open formats, at no charge, including for 60 days after your subscription ends. We process client personal data only on your instructions, under the data processing agreement.

You must not use the service to break the law, to send unsolicited messages, to test the security of other firms' environments without our written permission, or to store data you have no right to hold.

The limits of liability, the governing law and the courts that hear disputes will be set out in the final version after review by counsel.